Welcome to VIP Rides. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you use our services or visit our website, viprides.com.
2. Information We Collect
We may collect the following personal information when you book or use our transportation services:
Name
Email address
Phone number
Pickup and drop-off addresses
Date, time, and details of your trip
Payment information
Any other information you voluntarily provide when communicating with us
3. Purpose of Data Collection
We collect your personal information for the following purposes:
To process and confirm your transportation reservations
To communicate important details about your trip, such as confirmations, updates, and changes
To ensure the efficient and safe coordination of your transport
To comply with legal and regulatory requirements
To improve our services and user experience
4. Legal Basis for Processing
We process your personal data based on:
The necessity of performing a contract (your transportation booking)
Your consent, where applicable
Our legitimate interest in operating and improving our business
Legal obligations imposed by applicable laws
5. Data Sharing and Disclosure
We do not share, sell, or rent your personal data to third parties for marketing or promotional purposes. However, we may disclose your information to:
Service providers and partners who assist in operating our business and delivering services to you, under strict confidentiality agreements
Authorities or legal entities when required by law or to protect our rights and safety
6. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online platform can guarantee absolute security.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, your data will be securely deleted.
8. Your Rights
Depending on your location and applicable laws, you may have the following rights:
Access: Request a copy of your personal data
Rectification: Correct inaccurate or incomplete information
Erasure: Request the deletion of your data
Restriction: Limit how we process your data
Objection: Object to certain types of processing
Data Portability: Request the transfer of your data to another service provider
To exercise any of these rights, please contact us at [email protected].
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies, and we encourage you to review them separately.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, you may contact us at: